Fakealot

Africa's Largest e-Commerce Platform

Fakealot.com is an established online shopping destination with great service and product offering. My main goal of this project is to give Fakealot.com a serious face-lift and modernise it to bring it up to date with other online stores.

Client

Fakealot

Services

Visual Design UI & UX Design Animation

Industries

e-Commerce

Date

2019

My Design Process

Empathize

Empathize

Customer Personas

Customer Personas

It’s important to understand who I’m
designing for, as Fakealot is a multi-department store that caters to a wide audience.

It’s important to understand who I’m
designing for, as Fakealot is a multi-department store that caters to a wide audience.

Empathize

Empathize

Card Sorting

Card Sorting

I ran a card sorting exercise to simplify the catergory navigation.

I ran a card sorting exercise to simplify the catergory navigation.

31

05

Main catergories

Define

Competitor Analysis

I conducted detailed competitor analysis exercises across different features to benchmark Fakealot against the global eCommerce market.

Ideate

Ideate

User Journeys

User Journeys

I created flows to map out how one would browse the catalog, view product details, checkout and manage their account.

I created flows to map out how one would browse the catalog, view product details, checkout and manage their account.

Design

Homepage

Our machine learning algorithm creates a curated shopping experience for each user. Thus, the landing page caters to their unique needs and wants.

Design

Cart & Checkout

Users can update, edit and delete items in their cart, as well as move items into a wishlist. The cart screen displays the amount needed to be spent in order to earn free delivery and offers personalised recommendations.

I also reduced the four step checkout process to a single screen summary view, where repeat users can easily edit their personal details.

Design

Real Time Tracking

Users can keep up to date with exactly where their products are and when they can expect to receive it.

Design

Real Time Tracking

Users can keep up to date with exactly where their products are and when they can expect to receive it.

Design

Account Management

Users can access & manage all their account details, order history, reviews, credit and vouchers in one simple easy to use dashboard.

Design

Account Management

Users can access & manage all their account details, order history, reviews, credit and vouchers in one simple easy to use dashboard.

Design

Lists

Users can easily manage & collaborate with others to curate custom lists for every special occasion.

Design

Dark Mode

As an additional feature, the app can be viewed in Dark Mode based on the users device preferences.